My bank transfer is not showing as confirmed. What should I do?

If your bank transfer is not showing as confirmed, please follow these steps:

Contact Us

Reach out to us with the following information:

• Your booking name
• Your stay dates
• The amount transferred
• The transfer date
• The transaction or reference number

Please do not send online banking passwords, PINs, or one-time codes.

Verification Process

Bank transfers may require manual verification before your reservation is marked as paid. Thank you for your patience as we process your payment.

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