08.2026
Can I use the kitchen for a long stay?
Yes, you can use the kitchen for a long stay. One of the advantages of our serviced apartments is the ability to prepare meals during extended visits. The apartments are equipped with refrigerators, microwaves, kettles…
08.2026
Do all apartments have kitchens?
Our apartment pages list kitchen or kitchenette facilities, and fully equipped modern kitchens are a core part of our serviced-apartment offering. Specific appliances and layout vary by apartment, so please review the…
08.2026
Do the apartments have microwaves?
Yes, microwaves are listed as kitchen amenities on our apartment pages. Related articles Do all apartments have kitchens? Do all apartments have Wi-Fi? Do the apartments have air conditioning? Do the apartments have…
08.2026
Do the apartments have refrigerators?
Yes, refrigerators are included among the kitchen amenities listed on our apartment pages, along with other cooking and food-preparation equipment. Related articles Do all apartments have kitchens? Do all apartments…
08.2026
Do the apartments have living areas?
Yes, our apartments are designed as serviced residences that include sitting or living areas. The larger units provide clearly separated living spaces. The Grand Jewel, Premier One-Bedroom, and Family Suite are…
08.2026
Do all apartments have Wi-Fi?
Yes, high-speed or unlimited Wi-Fi is included as part of our advertised accommodation and property services. If you experience any connection problems during your stay, please contact our team so we can assist you…
08.2026
Do the apartments have washing machines?
Washing machines are listed among the amenities on our apartment pages. If laundry arrangements are important for a long stay, please confirm the selected apartment before your arrival to ensure it meets your needs…
08.2026
Do the apartments have irons?
Iron and ironing facilities are listed on our apartment pages. If you need additional assistance with clothing during your stay, please speak with our team. Related articles Do all apartments have kitchens? Do all…
08.2026
Do you have a spa?
A spa is not listed as a standard facility at Naboya House on the current website. If you would like general recommendations for nearby wellness services, please contact us. Related articles Do all apartments have…
08.2026
Do the kitchens have ovens and kettles?
Our apartment amenity lists include ovens, electric kettles, kitchenware, and other cooking equipment. Because apartment inventories can vary, please let us know before your arrival if you require a specific item for…
08.2026
Can non-residents use the pool or outdoor bar?
No, our pool, outdoor bar, and other shared spaces are private amenities reserved for registered lodgers. We do not offer public day access or walk-in use of these facilities. Related articles What personal information…
08.2026
Can children use the swimming pool?
Children are welcome to use the swimming pool; however, they must be supervised at all times in and around the pool, as well as in other potentially hazardous areas. Our Terms specifically require adult supervision of…
08.2026
Can you accommodate a guest with a disability or medical requirement?
If you have a disability or medical requirement, please contact us before booking. Describe your practical accommodation or access needs, and we will inform you about the support we can provide. This will help you avoid…
08.2026
Do the apartments have air conditioning?
Yes, air conditioning is listed as an amenity across our apartment pages, ensuring a comfortable stay in Benin City’s climate. Related articles Do all apartments have kitchens? Do all apartments have Wi-Fi? Do the…
08.2026
Do you provide bottled water?
Bottled water is not listed as a guaranteed standard inclusion on the public apartment pages. Please ask the team about current in-apartment refreshments or minibar items when you arrive. Related articles Do all…
08.2026
Do the apartments have showers?
Yes, shower facilities are included among our apartment amenities. The Family Suite features private en-suite bathrooms for its bedrooms. Related articles Do all apartments have kitchens? Do all apartments have Wi-Fi?…
08.2026
Can I request a quiet apartment?
We are located in a serene GRA environment and aim to provide a peaceful stay. If quiet positioning is important to you, please let us know. We will consider your request based on the selected apartment and…
08.2026
Are smart TVs provided?
Smart televisions are available in several apartments. Larger TVs and streaming options are specifically listed on the Grand Jewel, Premier, and Premium Studio pages. Please note that exact screen sizes and available…
08.2026
Do you provide printing or business-center services?
A dedicated business center is not listed as a standard facility. If you need printing or another specific business service, please contact us, and we will inform you about the assistance that is available. Related…
08.2026
Can I bring alcohol?
Normal lawful personal consumption of alcohol is subject to our guest conduct and safety rules. We also operate an outdoor poolside bar. Guests must avoid disturbances, illegal activities, property damage, or unsafe…
08.2026
Do you allow photo shoots or commercial filming?
Commercial photography, filming, or production use is not a standard accommodation entitlement. Please contact us before booking to discuss the nature of the shoot, the number of people involved, the equipment being…
08.2026
Do all apartments have private bathrooms?
Our apartment accommodations include private bathroom facilities. The Family Suite specifically features an en-suite bathroom for each of its four bedrooms. If the number of bathrooms is important for your group, please…
08.2026
Do you have a gym?
A gym is not listed among our current public property services. If fitness facilities are important to you, please contact us for current information or nearby recommendations. Related articles Do all apartments have…
08.2026
Can I ask housekeeping not to enter?
Yes, you can request that housekeeping not enter your apartment on a particular day for privacy reasons. Daily housekeeping is part of our service; however, we will coordinate access reasonably while still meeting any…
08.2026
Are sheets and bed linen provided?
Our serviced apartments are furnished for guest stays and include premium bedding as part of the accommodation. If you require a special bedding arrangement, please contact us in advance, as extra beds and cribs are not…
08.2026
Do you have an elevator?
An elevator is not listed as a standard property feature on our public pages. If stair-free access is important to you, please contact us before booking, and we will confirm the most suitable available accommodation…
08.2026
Are cooking utensils provided?
Kitchenware is listed among our apartment amenities. If you require a particular utensil or cooking item, please contact us before your arrival so we can confirm whether it is available. Related articles Do all…
08.2026
Do you have a bar?
Yes, we have a poolside/outdoor bar, and The Grand Jewel Residence also features its own private indoor bar. Please note that bar operating arrangements and available items may change, so we recommend asking our team…
08.2026
Do you have a conference room?
A dedicated conference room is not listed as a standard facility on the current website. While larger apartments may offer useful private living areas, it is recommended to discuss any formal meetings or events with us…
08.2026
Do you have a minibar in every apartment?
A minibar is specifically listed as an amenity for The Grand Jewel Residence, the Premier One-Bedroom, and the Prestige Family Suite. It is not a standard amenity in every apartment. Therefore, please check the details…
08.2026
Do you have smart security?
Yes, smart security is listed among our apartment amenities. Our public guest information describes features such as controlled gated access, CCTV coverage of perimeter and common areas, secure parking, and a strict…
08.2026
Do you offer tour assistance?
Yes, we offer tour consultancy as one of our advertised services. We can provide general guidance for guests interested in local sightseeing or excursions. Please contact us with your interests and dates so we can…
08.2026
Do you have a gaming area?
Yes, a gaming area is included among our advertised property services. The availability of individual games or equipment may change, so please ask us for current details. Related articles Do all apartments have…
08.2026
What are the pool opening hours?
The pool hours are not published on the public website. To find out the current operating hours and any temporary maintenance restrictions, please ask our team at check-in or contact us before your stay. Related…
08.2026
Do you have cleaning service for long stays?
Yes, daily housekeeping is included in our advertised serviced-apartment offering, even for extended stays, unless a specific arrangement states otherwise. Related articles Do all apartments have kitchens? Do all…
08.2026
Do you provide toiletries?
Our public apartment amenity lists do not specify a complete inventory of toiletries. If a particular toiletry is important to you, please contact us before your arrival rather than assuming it is included. Related…
08.2026
Can I ask for the Wi-Fi password before arrival?
For security reasons, access information is provided to authorized guests at the appropriate time, rather than being published as general support data. Once your stay begins, our team will assist you in connecting to…
08.2026
Do you change linens daily?
Daily housekeeping services are advertised; however, a universal schedule for changing linens daily is not published. If you require fresh linens or have specific hygiene needs, please contact housekeeping. We will be…
08.2026
Do you have a restaurant?
We currently advertise a poolside and outdoor bar rather than a full restaurant as a standard property service. Our apartments include equipped kitchens for self-catering. If you need meal recommendations or food…
08.2026
Do you have a swimming pool?
Yes, a swimming pool is one of our core property amenities and is also listed on our apartment pages. Pool availability and operating arrangements may be subject to maintenance or property rules. Please speak with our…
08.2026
Are towels provided?
Yes, towels are included among the apartment amenities. If you need replacements during your stay, daily housekeeping and our guest support team can assist you. Related articles Do all apartments have kitchens? Do all…
08.2026
Is there a backup internet connection?
We advertise high-speed and unlimited Wi-Fi; however, our public pages do not guarantee a specific redundancy architecture. If uninterrupted connectivity is mission-critical for you, we recommend bringing your own…
08.2026
Do you provide laundry service?
A separate laundry service is not listed as a standard included service; however, washing machines are available in our apartments. If you require laundry assistance beyond using the in-apartment facilities, please ask…
08.2026
Do you provide daily cleaning products?
Our cleaning service and cleaning products are included among the amenities offered in our apartments. If you require a specific cleaning item, please reach out to housekeeping or our guest support team for assistance…
08.2026
Do you provide housekeeping?
Yes, daily cleaning and housekeeping are included among our advertised services and apartment amenities. If you have a privacy request or need housekeeping at a specific time, please speak with our team so we can…
08.2026
Can my visitor use the swimming pool?
No, the swimming pool and other shared spaces are reserved for registered Naboya House lodgers. Day visitors and outsiders are not permitted to use the facilities. Related articles Do all apartments have kitchens? Do…
08.2026
Can I cook strong-smelling food?
Normal cooking is allowed in the apartment kitchens; however, guests must avoid causing nuisance, damage, or excessive cleaning requirements. It is important to use ventilation appropriately and to clean up after…
08.2026
Do you have quiet hours?
We maintain a strict quiet, low-noise environment throughout the property, rather than treating peace as something limited to only a few night-time hours. Loud music, shouting, parties, and excessive gatherings are not…
08.2026
How often is the apartment cleaned?
Daily cleaning and housekeeping are part of our advertised serviced-apartment offering. If you do not want housekeeping at a particular time, please inform the team so we can respect your privacy, where operationally…
08.2026
Is The Grand Jewel suitable for entertaining guests?
The Grand Jewel features generous living areas, an indoor bar, and private outdoor space for registered occupants to enjoy. However, Naboya House is designed to be intentionally private. Our current guest guidelines do…