08.2026
Which law governs the booking terms?
Our Terms are governed by the laws of Nigeria, and disputes are subject to Nigerian courts unless another arrangement has been agreed upon in writing. Related articles What personal information do you collect? Why do…
08.2026
Does staying at Naboya House create a tenancy?
No, staying at Naboya House does not create a tenancy. Our terms state that apartments are provided for temporary accommodation only and do not grant tenancy rights. Your stay is governed by the reservation and guest…
08.2026
Can I bring more guests than I entered when booking?
No, our Terms state that occupancy must not exceed the number specified in the booking. If your group changes, please contact us before arrival so we can confirm whether the reservation can be updated or if you need a…
08.2026
Are illegal activities allowed?
No, illegal activity is strictly prohibited. A serious breach may result in removal from the property and may be reported to the appropriate authorities where required. Related articles What is Naboya House Serviced…
08.2026
Can visitors come to my apartment?
No day visitors or outside guests are permitted as a normal part of a stay at Naboya House. We operate a registered-lodgers-only environment to ensure that the pool, outdoor bar, gardens, sitting areas, and…
08.2026
Can I be charged for lost keys?
Yes, you may be charged for lost keys. Our Terms reserve the right to charge for lost keys as well as for other losses or damage to the property. If you lose a key or access item, please contact us promptly so we can…
08.2026
Can I be charged for excessive cleaning?
Yes, you may be charged for excessive cleaning. Our Terms state that excessive cleaning requirements may result in additional fees. Normal daily housekeeping is included as part of the serviced-apartment experience…
08.2026
What happens if a guest breaks the house rules?
Serious or repeated breaches of our Terms can result in action up to and including eviction without a refund. Guests are responsible for their conduct, their occupants, and any damage or disturbance caused during their…
08.2026
Are parties allowed?
No, parties, events, loud music, excessive gatherings, and any conduct that disturbs the property are not permitted. We deliberately protect a calm residential environment for executives, families, and other registered…
08.2026
Are pets allowed?
Pets may be accepted, but prior written approval from us is required under our Terms. Any conditions or charges will be confirmed before arrival, so please do not bring a pet without arranging it with us first. Related…
08.2026
What are the noise rules?
We protect a quiet atmosphere throughout the property. Loud music, shouting, parties, excessive gatherings, or any behavior that disturbs other guests or the surrounding residential environment is not permitted. This…
08.2026
Can I hold a small event at Naboya House?
No, you cannot hold a small event at Naboya House. Our current guest policy is designed to prioritize privacy and quiet. Therefore, parties, events, excessive gatherings, and public access are not permitted. Naboya…
08.2026
What happens if a major event outside your control affects my stay?
Our Terms include a force majeure provision for events outside our reasonable control, such as natural disasters, government actions, or other emergencies. If such an event affects your reservation, please contact us so…
08.2026
Can I smoke inside the apartment?
No. Smoking is strictly prohibited inside our apartments. Guests may use designated outdoor smoking areas where available, while respecting other guests and property rules. Related articles What is Naboya House Serviced…
08.2026
Can I use Naboya House as my mailing address?
No permanent residence or tenancy rights are created by a stay at Naboya House. Please do not use the property as a long-term legal or permanent mailing address without our written approval. Related articles What is…
08.2026
Do you recommend travel insurance?
Yes, we recommend travel insurance. Our Terms advise guests to consider appropriate travel, health, and personal property insurance, especially in situations where travel disruption, illness, or high-value belongings…
08.2026
Who is responsible for personal belongings?
Responsibility for Personal Belongings Guests are responsible for their personal belongings, valuables, and vehicles. According to our Terms, we are not liable for items left at the property. Therefore, it is important…
08.2026
Does the person making the booking have to be 18?
Yes. Our Terms require that the person making the booking be at least 18 years old. Children of all ages are welcome to stay when they are included appropriately in the reservation and are supervised by their…
08.2026
Is there a pet fee?
Pet arrangements are subject to prior written approval. Any applicable charges will be confirmed for your booking before your arrival. Please contact us with the type and size of your pet so we can provide proper…
