Contact

Get assistance for any unanswered questions

08.2026
How can I get help if my question is not answered here?
If your question is not answered in our help center, you can reach out to us for assistance. Contact Information You can contact us via: Phone: +234 815 757 7615 Email: info@naboyahouse.com When contacting us, please…
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Can I request a quote?
Yes, you can request a quote. Our contact page includes an enquiry form where you can provide your name, email, address, phone number, and subject. For the most accurate quote, please include the following details…
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08.2026
Do you provide 24-hour reception?
Our public pages list Front Desk Assistance and 24/7 Online Support, but they do not define the front desk as a continuously staffed 24-hour reception desk. For a late arrival or urgent request, please contact us in…
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08.2026
Can I write a review without logging in?
No, you cannot write a review without logging in. The apartment review forms require you to be logged in before you can submit a review. This process helps us associate reviews with authenticated customer accounts…
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08.2026
How can I contact Naboya House?
If you would like to contact Naboya House, you can reach us by phone at +234 815 757 7615 or via email at info@naboyahouse.com. Additionally, you can use the contact form on our website for inquiries related to…
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08.2026
Can I contact you before booking to ask questions?
Yes, we encourage guests to contact us before booking whenever they need clarification about: Availability Apartment suitability Accessibility Long stays Corporate arrangements Special requests Any condition that could…
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08.2026
What is your phone number?
Our customer contact number is +234 815 757 7615. Related articles What is Naboya House Serviced Apartments? What type of accommodation do you offer? Is Naboya House suitable for business travellers? Is Naboya House…
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08.2026
How do I create a Naboya House account?
To create a Naboya House account, follow these steps: Open the registration page. Provide your first name, last name, email address, password, and password confirmation. Agree to the Terms and Privacy Policy before…
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08.2026
What should I do if I forget my password?
If you forget your password, follow these steps: Use the Forgot Password option. Enter the email address associated with your account. Request a password-reset link. Follow the instructions in the email to create a new…
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08.2026
What information should I provide when contacting support about a booking?
When contacting support about a booking, please provide the following information: Your name Your booking email Check-in and check-out dates Apartment name Booking or payment reference (if available) For your security…
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08.2026
I entered the wrong email address in my booking. What should I do?
If you entered the wrong email address in your booking, please contact us immediately. Provide your booking name, stay dates, and the correct email address. We need the correct email to ensure that your confirmation and…
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08.2026
What is your email address?
Our customer email address is info@naboyahouse.com. Related articles What is Naboya House Serviced Apartments? What type of accommodation do you offer? Is Naboya House suitable for business travellers? Is Naboya House…
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08.2026
Can I receive packages at Naboya House during my stay?
Package delivery is not a guaranteed front-desk service and must adhere to our privacy and security controls. Please contact us before sending a package so we can confirm whether it can be accepted and provide the…
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08.2026
How do I log in?
To log in, visit the Login page and enter the email address and password associated with your account. If you are using a trusted personal device, you can select the Remember me option to retain your session. Related…
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08.2026
Is online support available 24/7?
Our apartment pages list 24/7 online support. For urgent property matters during your stay, please use the contact information or instructions provided with your reservation so we can respond appropriately. Related…
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