Security

Learn about security measures and access at properties

08.2026
Do you have CCTV?
Yes, CCTV coverage of the property perimeter and common areas is part of the security information we publicly provide. However, camera access, the exact security layout, and other operational details are not disclosed…
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08.2026
Is parking well lit and secured?
Yes, our public guest information indicates that we offer secure, well-lit parking inside the compound. Additionally, private parking is available for apartment guests without the need for a separate parking…
27
08.2026
Can I leave valuables in my car?
We recommend not leaving valuables unattended in any vehicle. Our Terms state that guests are responsible for personal belongings and vehicles, even though private parking and a secured environment are provided. Related…
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08.2026
Do you have security cameras?
Yes, we have security cameras. Our public guest information outlines that we have CCTV coverage of the perimeter and common areas as part of our security arrangements. This includes a gated entrance and secure parking…
27
08.2026
What should I do if I lose access to my apartment?
If you lose access to your apartment, please contact our team or front-desk assistance immediately. Do not attempt to force a lock or bypass a security system, as this can cause damage and result in additional charges…
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08.2026
What should I do if I lose something at the pool or bar?
If you lose something at the pool or bar, please notify our team immediately. Provide a description of the item and the location where you last saw it. We will check the relevant area and lost-property information, but…
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08.2026
Can I get the property gate or access code before booking?
No, security-sensitive access details are provided only to authorized guests when appropriate. Public support content will not disclose gate, door, security, or other private access credentials. Related articles What…
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08.2026
Why do you restrict visitors?
We restrict outside access because privacy, peace, and security are central to the Naboya House experience. Limiting the property to registered lodgers reduces unannounced traffic, protects the quiet atmosphere, and…
22
08.2026
Will Naboya House ever ask for my password or OTP?
You should never send us your account password, card PIN, CVV, or one-time banking/password code. We can identify and support a booking using normal reservation and transaction-reference information without asking you…
22
08.2026
Is online card payment secure?
We use secure payment providers such as Paystack, and our Privacy Policy states that we do not store full card numbers on our own servers. Always complete payment through the official checkout/payment process and…
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08.2026
Is the area secure?
Yes, the area is secure. We are located in a serene GRA area and operate within a private, security-conscious environment. Our public guest information includes details about a manned gated entrance, CCTV coverage of…
22
08.2026
Can I share my door or access code with visitors?
Do not share any private access credentials beyond the occupants or persons specifically authorized under the reservation. Guest access must follow property security rules. If a legitimate visitor needs assistance…
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08.2026
Is the gate staffed?
Our public guest information indicates that the gated entrance is manned around the clock, with entry verification as part of our security approach. Guests should follow the access instructions provided with their…
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