For security reasons, access information is provided to authorized guests at the appropriate time, rather than being published as general support data. Once your stay begins, our team will assist you in connecting to…

We advertise a 24/7 power supply but do not publish unnecessary technical details about the underlying power infrastructure. Guests can rely on our service commitment rather than needing to manage the property’s power…

We recommend not leaving valuables unattended in any vehicle. Our Terms state that guests are responsible for personal belongings and vehicles, even though private parking and a secured environment are provided. Related…

Visa processing is not listed as a standard service provided by Naboya House. International guests are advised to obtain the appropriate Nigerian travel documentation from the relevant authorities. If you require…

Washing Clothes in the Apartment Washing machines are available in our apartments, allowing guests to manage their personal laundry during their stay. Please follow the appliance instructions carefully and report any…

Normal lawful personal consumption of alcohol is subject to our guest conduct and safety rules. We also operate an outdoor poolside bar. Guests must avoid disturbances, illegal activities, property damage, or unsafe…

Normal cooking is allowed in the apartment kitchens; however, guests must avoid causing nuisance, damage, or excessive cleaning requirements. It is important to use ventilation appropriately and to clean up after…

We describe the property as being in a serene and prestigious part of GRA, characterized by greenery and a calm residential atmosphere. Guests are required to avoid excessive noise to ensure that the environment remains…

Third-party payment may be possible, but it can require additional verification for fraud prevention. If the cardholder will not be one of the guests, please contact us before making the payment. We will inform you of…

Once a booking is confirmed, the agreed reservation price serves as the basis for that booking. If you later request changes—such as modifications to the dates, apartment type, number of guests, or additional…

Normal use of the serviced apartment and advertised utilities, such as power and Wi-Fi, is included in the accommodation experience unless a specific booking term states otherwise. Guests remain responsible for any…

Simple, non-damaging decorations may be possible with prior approval. However, guests must ensure that they do not damage the walls, furnishings, or facilities. Please contact us first for any setup that involves…

The currency selector helps international and local guests view rates in a convenient currency. Current display options include NGN, USD, and EUR. The checkout/payment screen determines the amount and currency that is…

A whole-property arrangement is not listed as a standard online product. However, you can contact us with the following details: Dates of your stay Number of guests Purpose of stay We will confirm whether a private…

Yes, we accept corporate bookings. Our apartments are designed for leading corporations and discerning guests, making them suitable for executives, project teams, and longer assignments. For multi-apartment, recurring…

If you leave an item behind, please contact us as soon as possible. Provide your booking name, stay dates, apartment number, and a clear description of the item. We will check with the relevant team and inform you if it…

We maintain a strict quiet, low-noise environment throughout the property, rather than treating peace as something limited to only a few night-time hours. Loud music, shouting, parties, and excessive gatherings are not…

Yes, we recommend travel insurance. Our Terms advise guests to consider appropriate travel, health, and personal property insurance, especially in situations where travel disruption, illness, or high-value belongings…

Responsibility for Personal Belongings Guests are responsible for their personal belongings, valuables, and vehicles. According to our Terms, we are not liable for items left at the property. Therefore, it is important…

Yes, our apartment pages include virtual tour and video sections for guests who want a better sense of the accommodation before booking. Please note that video playback may depend on your browser and internet…