We advertise a 24/7 power supply but do not publish unnecessary technical details about the underlying power infrastructure. Guests can rely on our service commitment rather than needing to manage the property’s power…

A gym is not listed among our current public property services. If fitness facilities are important to you, please contact us for current information or nearby recommendations. Related articles Do all apartments have…

An outside chef is not part of the normal registered lodgers-only access policy. If professional catering is essential to your stay, please contact us before booking so we can inform you whether a special written…

Babysitting is not listed as a standard service. If you need childcare, please contact us for general guidance. However, do not assume that a childcare provider is available through the property. Related articles Which…

Availability is recalculated for the new stay dates. An apartment that is available for one period may already be reserved or otherwise unavailable for another period. Therefore, changing dates can alter the list of…

To leave a review, first log in to your customer account. Then, navigate to the apartment page and use the review form provided. Please note that you must be logged in before submitting a review. Related articles What…

If you accidentally damage something during your stay, please inform us immediately. Guests are responsible for any damage caused during their stay. Prompt reporting allows us to assess the situation fairly, reduce…

If something in the apartment is not working, please report the issue to us as soon as possible instead of attempting a risky repair yourself. Our Terms require guests to report maintenance and safety issues…

Our cleaning service and cleaning products are included among the amenities offered in our apartments. If you require a specific cleaning item, please reach out to housekeeping or our guest support team for assistance…

Yes, smart security is listed among our apartment amenities. Our public guest information describes features such as controlled gated access, CCTV coverage of perimeter and common areas, secure parking, and a strict…

Our apartment pages indicate that private parking is available on-site without the need for a separate parking reservation. If you are arriving with multiple or unusually large vehicles, please contact us in advance so…

Yes, front desk assistance is listed among our apartment amenities. We also provide online guest support. Please contact us if you need help before or during your stay. Related articles Do all apartments have kitchens?…

Breakfast is not listed as a standard inclusion across our apartment pages. Since inclusions can vary by package or offer, please check the exact rate details shown during booking. If breakfast is important to you, feel…

Yes, we have a poolside/outdoor bar, and The Grand Jewel Residence also features its own private indoor bar. Please note that bar operating arrangements and available items may change, so we recommend asking our team…

The Grand Jewel features generous living areas, an indoor bar, and private outdoor space for registered occupants to enjoy. However, Naboya House is designed to be intentionally private. Our current guest guidelines do…