Yes, you may be charged for lost keys. Our Terms reserve the right to charge for lost keys as well as for other losses or damage to the property. If you lose a key or access item, please contact us promptly so we can…

If you accidentally damage something during your stay, please inform us immediately. Guests are responsible for any damage caused during their stay. Prompt reporting allows us to assess the situation fairly, reduce…

If something in the apartment is not working, please report the issue to us as soon as possible instead of attempting a risky repair yourself. Our Terms require guests to report maintenance and safety issues…

Our cleaning service and cleaning products are included among the amenities offered in our apartments. If you require a specific cleaning item, please reach out to housekeeping or our guest support team for assistance…

Yes, smart security is listed among our apartment amenities. Our public guest information describes features such as controlled gated access, CCTV coverage of perimeter and common areas, secure parking, and a strict…

Our apartment pages indicate that private parking is available on-site without the need for a separate parking reservation. If you are arriving with multiple or unusually large vehicles, please contact us in advance so…

Yes, free private parking is available on site at our apartments. A separate parking reservation is not required. However, parking is subject to available space and normal property and security instructions. Related…

Yes, front desk assistance is listed among our apartment amenities. We also provide online guest support. Please contact us if you need help before or during your stay. Related articles Do all apartments have kitchens?…

Yes, we advertise a 24/7 power supply as a core property service and as an apartment amenity. Related articles Do all apartments have kitchens? Do all apartments have Wi-Fi? Do the apartments have air conditioning? Do…

Breakfast is not listed as a standard inclusion across our apartment pages. Since inclusions can vary by package or offer, please check the exact rate details shown during booking. If breakfast is important to you, feel…

We currently advertise a poolside and outdoor bar rather than a full restaurant as a standard property service. Our apartments include equipped kitchens for self-catering. If you need meal recommendations or food…

Yes, we have a poolside/outdoor bar, and The Grand Jewel Residence also features its own private indoor bar. Please note that bar operating arrangements and available items may change, so we recommend asking our team…

Yes, a swimming pool is one of our core property amenities and is also listed on our apartment pages. Pool availability and operating arrangements may be subject to maintenance or property rules. Please speak with our…

The Grand Jewel features generous living areas, an indoor bar, and private outdoor space for registered occupants to enjoy. However, Naboya House is designed to be intentionally private. Our current guest guidelines do…

Naboya House is positioned as a refined five-star serviced apartment experience. We offer premium furnishings, modern interiors, smart entertainment, private residential spaces, and hospitality services designed for…

Naboya House focuses on private serviced-apartment living, offering guests more residential space along with equipped kitchens and living areas. While enjoying these amenities, guests also receive services such as daily…

Naboya House is a luxury serviced-apartment property located in GRA, Benin City. It is designed for guests who seek the comfort, privacy, and space of a residence, combined with hotel-style support and services. We…