An elevator is not listed as a standard property feature on our public pages. If stair-free access is important to you, please contact us before booking, and we will confirm the most suitable available accommodation…

Our public accommodation pages do not provide enough detail to guarantee wheelchair or step-free accessibility for every apartment and facility. If you or another guest has mobility requirements, please contact us…

Our Terms are governed by the laws of Nigeria, and disputes are subject to Nigerian courts unless another arrangement has been agreed upon in writing. Related articles What personal information do you collect? Why do…

Our Terms include a force majeure provision for events outside our reasonable control, such as natural disasters, government actions, or other emergencies. If such an event affects your reservation, please contact us so…

Yes, we recommend travel insurance. Our Terms advise guests to consider appropriate travel, health, and personal property insurance, especially in situations where travel disruption, illness, or high-value belongings…

No, illegal activity is strictly prohibited. A serious breach may result in removal from the property and may be reported to the appropriate authorities where required. Related articles What is Naboya House Serviced…

Serious or repeated breaches of our Terms can result in action up to and including eviction without a refund. Guests are responsible for their conduct, their occupants, and any damage or disturbance caused during their…

We protect a quiet atmosphere throughout the property. Loud music, shouting, parties, excessive gatherings, or any behavior that disturbs other guests or the surrounding residential environment is not permitted. This…

No, you cannot hold a small event at Naboya House. Our current guest policy is designed to prioritize privacy and quiet. Therefore, parties, events, excessive gatherings, and public access are not permitted. Naboya…

No, parties, events, loud music, excessive gatherings, and any conduct that disturbs the property are not permitted. We deliberately protect a calm residential environment for executives, families, and other registered…

No. Smoking is strictly prohibited inside our apartments. Guests may use designated outdoor smoking areas where available, while respecting other guests and property rules. Related articles What is Naboya House Serviced…

Pet arrangements are subject to prior written approval. Any applicable charges will be confirmed for your booking before your arrival. Please contact us with the type and size of your pet so we can provide proper…

Pets may be accepted, but prior written approval from us is required under our Terms. Any conditions or charges will be confirmed before arrival, so please do not bring a pet without arranging it with us first. Related…

No day visitors or outside guests are permitted as a normal part of a stay at Naboya House. We operate a registered-lodgers-only environment to ensure that the pool, outdoor bar, gardens, sitting areas, and…

No, our Terms state that occupancy must not exceed the number specified in the booking. If your group changes, please contact us before arrival so we can confirm whether the reservation can be updated or if you need a…

Our apartment pages indicate that extra beds are not available. Please choose an apartment with an existing bed configuration and permitted occupancy that is suitable for your group. Related articles Which apartment is…

Our apartment pages indicate that cribs are not available. If you are traveling with a baby, please plan accordingly. We recommend contacting us before booking to confirm whether your own suitable travel cot can be…

Yes, children of all ages are welcome. Please ensure that you include children accurately when searching and booking, so the reservation reflects the actual number of occupants. Related articles Which apartment is best…

Yes. Our terms state that the booking confirmation sent by email should be presented at check-in. Keeping a digital copy on your phone is a practical way to have it available. Related articles What is Naboya House…

If your flight is delayed, please contact us as soon as you are aware of the situation. Provide your booking name and your expected arrival time. This information will allow us to update our team and help protect your…