The final rate for your booking can depend on several factors, including the apartment type, dates, occupancy, and booking configuration. It is important to enter the correct number of adults and children before…

Yes, a private backyard and a private green sitting area are specifically highlighted features of The Grand Jewel Residence. Related articles Which apartment is best for a couple? Who is the Premier One-Bedroom best…

Bringing Medication That Needs Refrigeration Refrigerators are available in our apartments; however, medical storage may require precise temperature conditions that ordinary household refrigerators cannot guarantee. If…

Many guests may find the serviced-apartment format comfortable; however, mobility needs vary, and our public pages do not document every step, threshold, or accessibility feature. We recommend contacting us before…

Our public apartment amenity lists do not specify a complete inventory of toiletries. If a particular toiletry is important to you, please contact us before your arrival rather than assuming it is included. Related…

You may bring your personal gaming console or streaming device; however, compatibility with the apartment's television and network is not guaranteed. Please use your equipment safely and refrain from altering, damaging…

We advertise a 24/7 power supply as part of our property service. If you experience a power problem inside your apartment, please report it immediately so our team can investigate. Related articles What is Naboya House…

To leave a review, first log in to your customer account. Then, navigate to the apartment page and use the review form provided. Please note that you must be logged in before submitting a review. Related articles What…

If you have a disability or medical requirement, please contact us before booking. Describe your practical accommodation or access needs, and we will inform you about the support we can provide. This will help you avoid…

Yes, you can bring your own food and drinks for normal personal use, subject to our property rules and lawful conduct. Our apartments include kitchens and refrigerators, making self-catering convenient. Please avoid…

Kitchenware is listed among our apartment amenities. If you require a particular utensil or cooking item, please contact us before your arrival so we can confirm whether it is available. Related articles Do all…

YouTube Premium is listed among the smart entertainment amenities on several apartment pages. Please note that the availability of individual content and services may change. Related articles Do all apartments have…

Netflix is listed as an entertainment amenity on several apartment pages. However, streaming availability can depend on the current device setup, service availability, and account or session status. If you need…

Smart televisions are available in several apartments. Larger TVs and streaming options are specifically listed on the Grand Jewel, Premier, and Premium Studio pages. Please note that exact screen sizes and available…

We advertise high-speed, unlimited Wi-Fi and welcome business travelers who need internet access for normal work. However, as with any internet service, temporary outages or external network issues can occur. Therefore…

Yes, you may be charged for excessive cleaning. Our Terms state that excessive cleaning requirements may result in additional fees. Normal daily housekeeping is included as part of the serviced-apartment experience…

No, our Terms state that occupancy must not exceed the number specified in the booking. If your group changes, please contact us before arrival so we can confirm whether the reservation can be updated or if you need a…

For an extended stay, executive placement, or corporate accommodation requirement, please contact us with the following details: Dates of stay Number of guests Preferred apartment Expected length of stay We will review…

Our apartment pages display nightly rates. The final price for your stay depends on the selected dates, availability, applicable offers or discounts, currency, and any charges shown during checkout. Always rely on the…

Yes, you can extend your stay if the apartment remains available. Please contact us as early as possible before your scheduled checkout. An extension is not guaranteed until we confirm the additional dates and any…