A reservation must contain accurate guest and contact information, and valid identification is required at check-in. If you are booking on behalf of another person, company, or family member, please contact us in…

There is no single required lead time for booking accommodations; however, popular dates and larger apartments can sell out quickly. Booking earlier increases your chances of securing your preferred apartment…

No commercial use should be assumed from an ordinary accommodation booking. If you intend to use the apartment for commercial catering, please contact us in advance. Additional approval or a different arrangement may be…

Requesting Special Arrangements Special setups, such as flowers, balloons, or a romantic arrangement, may be possible with advance notice and approval. To facilitate your request, please provide us with the following…

If you expect a late arrival, please contact us in advance with your booking details and expected arrival time. This allows us to confirm the correct access and check-in arrangements, and helps avoid your reservation…

Our public pages list Front Desk Assistance and 24/7 Online Support, but they do not define the front desk as a continuously staffed 24-hour reception desk. For a late arrival or urgent request, please contact us in…

Standard check-in begins at 2:00 PM. If you expect to arrive significantly earlier or later, please contact us in advance so we can advise you on the arrangements for your reservation. Related articles What is Naboya…