Our apartment pages list kitchen or kitchenette facilities, and fully equipped modern kitchens are a core part of our serviced-apartment offering. Specific appliances and layout vary by apartment, so please review the…

If you arrive before the agreed check-in time, the apartment may still be undergoing preparation. If a confirmed apartment is unexpectedly delayed after the agreed time, please contact our team immediately so we can…

You can choose the apartment type displayed on the website. If there are multiple physical units within a category or if you have a specific positioning request, please contact us. Please note that exact unit allocation…

The swimming pool is advertised as a property service and is listed on the apartment amenity pages. Access to the pool is subject to property rules, maintenance, and any temporary operating restrictions. Related…

A minibar is specifically listed as an amenity for The Grand Jewel Residence, the Premier One-Bedroom, and the Prestige Family Suite. It is not a standard amenity in every apartment. Therefore, please check the details…

Our apartment accommodations include private bathroom facilities. The Family Suite specifically features an en-suite bathroom for each of its four bedrooms. If the number of bathrooms is important for your group, please…

We are located in a serene GRA environment and aim to provide a peaceful stay. If quiet positioning is important to you, please let us know. We will consider your request based on the selected apartment and…

No, offers and promotion codes are subject to apartment availability and their specific conditions. A discount does not reserve an apartment until the booking is confirmed. Related articles Do you offer discounts or…

If an apartment is not available for your selected dates, it may be due to one of the following reasons: The apartment may already be reserved. Your requested stay may conflict with its availability. The guest/apartment…

Yes, our apartments are designed as serviced residences that include sitting or living areas. The larger units provide clearly separated living spaces. The Grand Jewel, Premier One-Bedroom, and Family Suite are…

Washing Clothes in the Apartment Washing machines are available in our apartments, allowing guests to manage their personal laundry during their stay. Please follow the appliance instructions carefully and report any…

The swimming pool is advertised as a property facility rather than a private pool attached to each apartment. The Grand Jewel’s private features include its green sitting area, backyard, and indoor bar, but it does not…

A booking is not confirmed merely by selecting an apartment. Our Terms state that confirmation requires the deposit or full payment specified for that reservation. Until the required payment condition is met…

Yes, shower facilities are included among our apartment amenities. The Family Suite features private en-suite bathrooms for its bedrooms. Related articles Do all apartments have kitchens? Do all apartments have Wi-Fi?…

Availability is recalculated for the new stay dates. An apartment that is available for one period may already be reserved or otherwise unavailable for another period. Therefore, changing dates can alter the list of…

Each apartment page includes a large photo gallery. Additionally, our dedicated Luxury Apartments gallery provides extra views of the property, facilities, and accommodation. We recommend reviewing the current images…

Yes, you can cook in your apartment. Our serviced apartments are equipped with modern kitchen facilities. The apartment pages provide a list of available equipment, which includes refrigerators, microwaves, kettles…

Daily cleaning and housekeeping are part of our advertised serviced-apartment offering. If you do not want housekeeping at a particular time, please inform the team so we can respect your privacy, where operationally…

To determine whether an apartment is available, use the availability search feature. Enter your exact check-in date, check-out date, and the number of guests. Please note that availability is date-specific; therefore…

Yes, you can book directly from an apartment page. Each apartment detail page includes a booking form where you can select your check-in and check-out dates, the number of adults and children, and the number of…