Facility access is tied to your stay and the property rules. Do not assume that pool access continues after checkout. If you need to remain on the property after your reservation ends, please ask our team for…

An on-premises ATM or card option is listed among our accepted payment methods, but it must be part of the arrangement for your reservation. Since bookings are generally confirmed after the required deposit or full…

Follow the final booking summary shown for your selected dates, apartment, guest numbers, currency, and any valid promotion. If the difference in price is unexpected, pause before making the payment and contact us…

If you view rates in a display currency that is different from the payment currency, conversion values can change. The final amount and currency stated at checkout or in the confirmed payment instruction are what you…

The currency selector helps international and local guests view rates in a convenient currency. Current display options include NGN, USD, and EUR. The checkout/payment screen determines the amount and currency that is…

The deposit is refundable after checkout, once the apartment has been inspected and there is no damage or other valid charges to deduct. The exact timing of the release or refund can depend on how the deposit was…

After you click "Book Now," you will proceed to the reservation and checkout process. During this process, you will: Review your stay. Provide the required guest and contact information. Confirm any available offers or…

To find the most current apartment prices and availability, please use the Apartments/availability pages with your actual dates and guest count. Prices, availability, and offers can change frequently, so the live…

The final rate for your booking can depend on several factors, including the apartment type, dates, occupancy, and booking configuration. It is important to enter the correct number of adults and children before…

We expect the booking summary and reservation conditions to clearly display the amount due along with any applicable charges. Please note that separate items such as a refundable damage/security deposit, late…

A booking deposit is a portion of the accommodation payment that may be required to confirm your reservation. In contrast, a damage/security deposit is a separate amount held to cover any potential damage, breakage, or…

If you clicked "Pay" but the page is still loading, do not immediately attempt another payment. Wait for a clear success or failure message. Check your email and payment account for updates, and contact us if the status…

Use our Offers page to find accommodation promotions and highlighted rates. Since offers can change, always verify the final price and conditions during checkout. Related articles What is Naboya House Serviced…

Late check-out may be available upon request, subject to availability and the next booking. An additional charge may apply. Please arrange this with us before the normal check-out time. Related articles What is Naboya…

No, a security or damage deposit is separate from the accommodation rate. This deposit is held to cover any damage, breakage, or other valid additional charges. It will be returned after checkout, subject to inspection…

We use secure payment providers such as Paystack, and our Privacy Policy states that we do not store full card numbers on our own servers. Always complete payment through the official checkout/payment process and…

Discounts and Promotional Codes We may run offers or promotional discounts from time to time. When a valid code is available, enter it in the appropriate checkout field and verify that the discount appears in your…

Yes, you can switch the website currency. The website currently offers display options in NGN, USD, and EUR. Please note that currency conversion is provided for convenience; the final payment amount and the currency…

Accommodation rates can change based on availability, season, promotions, and the selected dates. The price displayed for your actual booking dates at checkout reflects the relevant rate for that reservation. Related…

Our apartment pages display nightly rates. The final price for your stay depends on the selected dates, availability, applicable offers or discounts, currency, and any charges shown during checkout. Always rely on the…