15 results for "deposit"
08.2026
What is the difference between a booking deposit and a damage deposit?
A booking deposit is a portion of the accommodation payment that may be required to confirm your reservation. In contrast, a damage/security deposit is a separate amount held to cover any potential damage, breakage, or…
08.2026
Is there a security or damage deposit?
A refundable security/damage deposit may be required to cover any damage, breakage, or additional charges. Our apartment pages currently indicate a deposit of about ₦100,000 (shown alongside a USD 100 reference). The…
08.2026
When is the damage deposit refunded?
The deposit is refundable after checkout, once the apartment has been inspected and there is no damage or other valid charges to deduct. The exact timing of the release or refund can depend on how the deposit was…
08.2026
Can I pay a deposit now and the balance later?
Some reservations may be confirmed with a deposit, while others require full payment. The amount required is specified at the time of reservation. Do not assume that a partial payment is sufficient unless the booking…
08.2026
Is the damage deposit part of the room price?
No, a security or damage deposit is separate from the accommodation rate. This deposit is held to cover any damage, breakage, or other valid additional charges. It will be returned after checkout, subject to inspection…
08.2026
Can money be deducted from my damage deposit?
Yes, money can be deducted from your damage deposit if there is valid damage, breakage, loss, or another charge for which you are responsible. Our Terms state that guests are responsible for any damage to apartments…
08.2026
When do I need to pay for my booking?
The amount and timing of payment are specified when you make your reservation. According to our Terms, a booking is confirmed only after the required deposit or full payment has been made. If an on-premises card option…
08.2026
Can I pay at checkout instead of online?
An on-premises ATM or card option is listed among our accepted payment methods, but it must be part of the arrangement for your reservation. Since bookings are generally confirmed after the required deposit or full…
08.2026
Are there hidden fees?
We expect the booking summary and reservation conditions to clearly display the amount due along with any applicable charges. Please note that separate items such as a refundable damage/security deposit, late…
08.2026
Can I book by email?
You can email us with your dates and requirements for assistance. However, please note that a reservation is not confirmed until all required booking details and payment or deposit conditions have been completed. We…
08.2026
Can I reserve an apartment without paying anything?
A booking is not confirmed merely by selecting an apartment. Our Terms state that confirmation requires the deposit or full payment specified for that reservation. Until the required payment condition is met…
08.2026
Do you accept cash for accommodation payment?
No, we do not accept cash for accommodation payments. Our current terms state that accommodation payments must be made by card or bank transfer. Cash payments are not accepted. If a refundable security or damage deposit…
08.2026
When is my booking confirmed?
A booking is confirmed only after the deposit or full payment required for that reservation has been received or accepted. All reservations remain subject to availability and our acceptance. A confirmation is sent by…
08.2026
What happens after I click Book Now?
After you click "Book Now," you will proceed to the reservation and checkout process. During this process, you will: Review your stay. Provide the required guest and contact information. Confirm any available offers or…
08.2026
How do I book an apartment online?
To book an apartment online, start by entering your check-in date, check-out date, number of adults, number of children, and the number of apartments in the availability search. Next, review the available apartments…
