Yes, Naboya House has an environmental policy. Our Privacy & Environmental Policy includes measures for: Energy efficiency Water conservation Waste reduction Greener cleaning and amenities Landscaped green spaces Guest…

Cancellation Policy We offer free cancellation when a reservation is cancelled at least 24 hours before the scheduled arrival. A cancellation made less than 24 hours before arrival may incur the first-night charge or…

24-Hour Cancellation Deadline The cancellation policy requires that you cancel at least 24 hours before your scheduled arrival. If your booking confirmation specifies an arrival time or a more precise cancellation…

Our environmental policy states that recycling bins are provided. We work to reduce single-use plastics and encourage responsible use of amenities. Related articles Do all apartments have kitchens? Do all apartments…

Our environmental policy includes several initiatives aimed at reducing water consumption. These initiatives feature the use of low-flow faucets and showers, efficient garden irrigation, and water-use monitoring as part…

Energy Reduction Initiatives Our environmental policy includes several initiatives aimed at reducing energy consumption while ensuring guest comfort. These initiatives encompass: LED lighting Energy-efficient air…

Types of Cookies We Use Our Cookie Policy describes the following types of cookies: Strictly Necessary Cookies: These cookies are essential for the website to function properly. Performance/Analytics Cookies: These…

No, the shared areas are not open to the public during events or festivals. Our standard policy is that the pool, outdoor bar, gardens, and shared areas are reserved for registered lodgers only, even when the city is…

An outside chef is not part of the normal registered lodgers-only access policy. If professional catering is essential to your stay, please contact us before booking so we can inform you whether a special written…

No day visitors or outside guests are permitted under our current lodgers-only policy. This applies even to short visits, as we prioritize the privacy, quiet, and security of the property for registered occupants…

Our Privacy Policy states that we respond to data requests within a reasonable timeframe, typically about 30 days. However, complex or legally restricted requests may require additional handling. Additionally, we may…

Yes. Our Privacy Policy states that guests may request access to, correction of, or deletion of personal data by contacting info@naboyahouse.com. We also allow guests to opt out of marketing communications. Related…

To create a Naboya House account, follow these steps: Open the registration page. Provide your first name, last name, email address, password, and password confirmation. Agree to the Terms and Privacy Policy before…

No, you cannot hold a small event at Naboya House. Our current guest policy is designed to prioritize privacy and quiet. Therefore, parties, events, excessive gatherings, and public access are not permitted. Naboya…

Our published policy is to return eligible refunds to the original payment method. If the original method is no longer usable, please contact us so we can review the situation securely, rather than sending replacement…

No, we do not store full card numbers on our servers. Our Privacy Policy clearly states that payment processors handle card data. We only retain the transaction information necessary for booking, auditing, and…

We use secure payment providers such as Paystack, and our Privacy Policy states that we do not store full card numbers on our own servers. Always complete payment through the official checkout/payment process and…

Yes, you can create an account before booking. To register, you will need to provide your first name, last name, email address, and password after accepting the Terms and Privacy Policy. Once registered, you can use the…

Yes, the area is secure. We are located in a serene GRA area and operate within a private, security-conscious environment. Our public guest information includes details about a manned gated entrance, CCTV coverage of…