Yes, you may be charged for lost keys. Our Terms reserve the right to charge for lost keys as well as for other losses or damage to the property. If you lose a key or access item, please contact us promptly so we can…

Yes, a swimming pool is one of our core property amenities and is also listed on our apartment pages. Pool availability and operating arrangements may be subject to maintenance or property rules. Please speak with our…

Yes, unlimited high-speed Wi-Fi is one of our advertised property services. If you rely on the internet for work, we recommend allowing for the possibility of temporary network interruptions that can affect any internet…

Yes, a gaming area is included among our advertised property services. The availability of individual games or equipment may change, so please ask us for current details. Related articles Do all apartments have…

Yes, high-speed or unlimited Wi-Fi is included as part of our advertised accommodation and property services. If you experience any connection problems during your stay, please contact our team so we can assist you…

Yes, you can get directions after booking. Our public address is 7 Osayende Ize-Iyamu Drive, Ugbor, GRA, Benin City. Each apartment page includes a map and location section for your convenience. If you need…

Our Luxury Apartments gallery contains a large collection of property and accommodation images. You can also view extensive apartment-specific image galleries and virtual tours on each apartment page. Related articles…

Yes, free private parking is available on site at our apartments. A separate parking reservation is not required. However, parking is subject to available space and normal property and security instructions. Related…

Yes, we advertise a 24/7 power supply as a core property service and as an apartment amenity. Related articles Do all apartments have kitchens? Do all apartments have Wi-Fi? Do the apartments have air conditioning? Do…

We currently advertise a poolside and outdoor bar rather than a full restaurant as a standard property service. Our apartments include equipped kitchens for self-catering. If you need meal recommendations or food…

Yes, daily cleaning and housekeeping are included among our advertised services and apartment amenities. If you have a privacy request or need housekeeping at a specific time, please speak with our team so we can…

Yes, we offer tour consultancy as one of our advertised services. We can provide general guidance for guests interested in local sightseeing or excursions. Please contact us with your interests and dates so we can…

A gym is not listed among our current public property services. If fitness facilities are important to you, please contact us for current information or nearby recommendations. Related articles Do all apartments have…

Availability is recalculated for the new stay dates. An apartment that is available for one period may already be reserved or otherwise unavailable for another period. Therefore, changing dates can alter the list of…

To leave a review, first log in to your customer account. Then, navigate to the apartment page and use the review form provided. Please note that you must be logged in before submitting a review. Related articles What…

If you accidentally damage something during your stay, please inform us immediately. Guests are responsible for any damage caused during their stay. Prompt reporting allows us to assess the situation fairly, reduce…

If something in the apartment is not working, please report the issue to us as soon as possible instead of attempting a risky repair yourself. Our Terms require guests to report maintenance and safety issues…

Our cleaning service and cleaning products are included among the amenities offered in our apartments. If you require a specific cleaning item, please reach out to housekeeping or our guest support team for assistance…

Yes, smart security is listed among our apartment amenities. Our public guest information describes features such as controlled gated access, CCTV coverage of perimeter and common areas, secure parking, and a strict…

Our apartment pages indicate that private parking is available on-site without the need for a separate parking reservation. If you are arriving with multiple or unusually large vehicles, please contact us in advance so…