Do not assume that open flames are permitted. For safety reasons, please contact us before using candles or similar items. Additionally, follow any fire safety or property instructions provided by our staff. Related…

Normal lawful personal consumption of alcohol is subject to our guest conduct and safety rules. We also operate an outdoor poolside bar. Guests must avoid disturbances, illegal activities, property damage, or unsafe…

If there is an immediate threat to life or safety, contact the appropriate emergency service first and alert our staff as quickly as possible. For urgent property matters, use the contact or on-site support information…

Yes, you can request that housekeeping not enter your apartment on a particular day for privacy reasons. Daily housekeeping is part of our service; however, we will coordinate access reasonably while still meeting any…

To ensure that you are paying Naboya House safely, follow these guidelines: Payment Process Use the official booking/payment process or the bank/payment details provided through our verified reservation communication…

We collect personal information to confirm and manage bookings, process payments, communicate check-in and reservation information, support safety and security, improve our services and website, and comply with legal…

If something in the apartment is not working, please report the issue to us as soon as possible instead of attempting a risky repair yourself. Our Terms require guests to report maintenance and safety issues…