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42 results for "security"

01
08.2026
Do you have security cameras?
Yes, we have security cameras. Our public guest information outlines that we have CCTV coverage of the perimeter and common areas as part of our security arrangements. This includes a gated entrance and secure parking…
27
02
08.2026
Do you have smart security?
Yes, smart security is listed among our apartment amenities. Our public guest information describes features such as controlled gated access, CCTV coverage of perimeter and common areas, secure parking, and a strict…
35
03
08.2026
Is there a security or damage deposit?
A refundable security/damage deposit may be required to cover any damage, breakage, or additional charges. Our apartment pages currently indicate a deposit of about ₦100,000 (shown alongside a USD 100 reference). The…
23
04
08.2026
Do you have CCTV?
Yes, CCTV coverage of the property perimeter and common areas is part of the security information we publicly provide. However, camera access, the exact security layout, and other operational details are not disclosed…
30
05
08.2026
Why do you restrict visitors?
We restrict outside access because privacy, peace, and security are central to the Naboya House experience. Limiting the property to registered lodgers reduces unannounced traffic, protects the quiet atmosphere, and…
22
06
08.2026
Can I get the property gate or access code before booking?
No, security-sensitive access details are provided only to authorized guests when appropriate. Public support content will not disclose gate, door, security, or other private access credentials. Related articles What…
23
07
08.2026
What is the “Perfect Place in Benin” article about?
The article focuses on the aspects of our experience that many guests value most: privacy, silence, and security. It explains our lodgers-only access approach, the quiet environment, controlled entrance, CCTV coverage…
21
08
08.2026
Is the gate staffed?
Our public guest information indicates that the gated entrance is manned around the clock, with entry verification as part of our security approach. Guests should follow the access instructions provided with their…
18
09
08.2026
Does Naboya House allow day visitors?
No, Naboya House does not allow day visitors. We operate a registered-lodgers-only environment. The swimming pool, outdoor bar, gardens, sitting areas, and accommodation are reserved exclusively for guests who are…
16
10
08.2026
Can I ask for the Wi-Fi password before arrival?
For security reasons, access information is provided to authorized guests at the appropriate time, rather than being published as general support data. Once your stay begins, our team will assist you in connecting to…
33
11
08.2026
What should I do if I lose access to my apartment?
If you lose access to your apartment, please contact our team or front-desk assistance immediately. Do not attempt to force a lock or bypass a security system, as this can cause damage and result in additional charges…
26
12
08.2026
Can I share my door or access code with visitors?
Do not share any private access credentials beyond the occupants or persons specifically authorized under the reservation. Guest access must follow property security rules. If a legitimate visitor needs assistance…
22
13
08.2026
Can I receive packages at Naboya House during my stay?
Package delivery is not a guaranteed front-desk service and must adhere to our privacy and security controls. Please contact us before sending a package so we can confirm whether it can be accepted and provide the…
30
14
08.2026
Can I receive a guest or business visitor during the day?
No day visitors or outside guests are permitted under our current lodgers-only policy. This applies even to short visits, as we prioritize the privacy, quiet, and security of the property for registered occupants…
22
15
08.2026
How can I make sure I am paying Naboya House safely?
To ensure that you are paying Naboya House safely, follow these guidelines: Payment Process Use the official booking/payment process or the bank/payment details provided through our verified reservation communication…
37
16
08.2026
Who is responsible for personal belongings?
Responsibility for Personal Belongings Guests are responsible for their personal belongings, valuables, and vehicles. According to our Terms, we are not liable for items left at the property. Therefore, it is important…
23
17
08.2026
What should I do if I suspect payment fraud?
If you suspect payment fraud, it is important to take immediate action. Please follow these steps: Notify us immediately. Contact your bank or card issuer. Do not share your One-Time Passwords (OTPs), Personal…
27
18
08.2026
Can I order food to the property?
Food delivery can be coordinated without turning the property into a visitor venue. Delivery personnel must follow our access and security instructions and should not be treated as social visitors or given private guest…
17
19
08.2026
Can I send my card details by email or chat?
No. For your security, do not send full card numbers, PINs, CVVs, or one-time passwords through email, chat, or the contact form. Instead, use the secure payment page or an approved on-premises payment process. Related…
28
20
08.2026
Is there a safe or locker in the apartments?
A strong locker is listed among our apartment amenities. However, we still recommend taking normal care of your valuables and contacting us immediately if you have any security concerns. Related articles Do all…
21
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