For security reasons, access information is provided to authorized guests at the appropriate time, rather than being published as general support data. Once your stay begins, our team will assist you in connecting to…

If you experience issues with your Wi-Fi, first confirm that the problem affects more than one device. If it does, please contact our team. We advertise high-speed and unlimited Wi-Fi, and we will assist you in…

We advertise high-speed, unlimited Wi-Fi and welcome business travelers who need internet access for normal work. However, as with any internet service, temporary outages or external network issues can occur. Therefore…

Yes, unlimited high-speed Wi-Fi is one of our advertised property services. If you rely on the internet for work, we recommend allowing for the possibility of temporary network interruptions that can affect any internet…

Yes, high-speed or unlimited Wi-Fi is included as part of our advertised accommodation and property services. If you experience any connection problems during your stay, please contact our team so we can assist you…

Our brand story explains that “Naboya” draws from Edo roots and represents ideas of wealth, warmth, and comfort. The name reflects our aim to combine Nigerian hospitality with refined, home-like serviced-apartment…

Our public guest information indicates that the gated entrance is manned around the clock, with entry verification as part of our security approach. Guests should follow the access instructions provided with their…

For your specific reservation, you should follow the current booking confirmation and any written amendments we have agreed upon. General website information can change over time, while the confirmed reservation records…

To find the most current apartment prices and availability, please use the Apartments/availability pages with your actual dates and guest count. Prices, availability, and offers can change frequently, so the live…

We advertise high-speed and unlimited Wi-Fi; however, our public pages do not guarantee a specific redundancy architecture. If uninterrupted connectivity is mission-critical for you, we recommend bringing your own…

A dedicated business center is not listed as a standard facility. If you need printing or another specific business service, please contact us, and we will inform you about the assistance that is available. Related…

No public luggage size limit is published for ordinary guest stays. If you are arriving with unusually large equipment, many suitcases, or commercial materials, please contact us before your arrival. This will allow us…

Yes, you can make a last-minute booking by phone. Call +234 815 757 7615 with your travel dates, guest count, and preferred apartment. We will confirm what is available and explain the payment and check-in steps…

For a confirmed reservation, please contact us if you need booking documentation for travel purposes. We can provide documentation that accurately reflects the reservation; however, we cannot guarantee how an embassy or…

Visa processing is not listed as a standard service provided by Naboya House. International guests are advised to obtain the appropriate Nigerian travel documentation from the relevant authorities. If you require…

Yes, you can use Naboya House for relocation accommodation. Our serviced-apartment format is ideal for temporary relocation as it combines furnished residential space, kitchens, Wi-Fi, power, and housekeeping services…

Yes, daily housekeeping is included in our advertised serviced-apartment offering, even for extended stays, unless a specific arrangement states otherwise. Related articles Do all apartments have kitchens? Do all…

Requesting Special Arrangements Special setups, such as flowers, balloons, or a romantic arrangement, may be possible with advance notice and approval. To facilitate your request, please provide us with the following…

If we are unable to honor a confirmed reservation, we will contact you to explain the available remedies based on the circumstances and your payment status. Please keep your contact information current so we can reach…

A waiver for a late cancellation fee is not automatic. To request a waiver, please contact us with your booking details and the reason for the late cancellation. We will review your request based on the reservation…