Yes, you can get directions after booking. Our public address is 7 Osayende Ize-Iyamu Drive, Ugbor, GRA, Benin City. Each apartment page includes a map and location section for your convenience. If you need…

To add children to an existing booking, please contact us before your arrival. We will update the guest count and confirm that the apartment remains suitable for your needs. While children are welcome, please note that…

Inspecting the Property Before Booking If you would like to inspect the property before making a booking, please contact us to request an appointment. Please note that any pre-booking visit is subject to operational…

Yes, we accept corporate bookings. Our apartments are designed for leading corporations and discerning guests, making them suitable for executives, project teams, and longer assignments. For multi-apartment, recurring…

Our Terms are governed by the laws of Nigeria, and disputes are subject to Nigerian courts unless another arrangement has been agreed upon in writing. Related articles What personal information do you collect? Why do…

Yes, you can create an account before booking. To register, you will need to provide your first name, last name, email address, and password after accepting the Terms and Privacy Policy. Once registered, you can use the…

Third-party payment may be possible, but it can require additional verification for fraud prevention. If the cardholder will not be one of the guests, please contact us before making the payment. We will inform you of…

If you require an invoice or booking documentation for a company, please contact us with the company name and the details that should appear on the document. It is best to provide this information before or during the…

Your booking and payment process provides confirmation records associated with your reservation. Please keep your payment reference and booking confirmation for your records. If you require a specific receipt for…

Once a booking is confirmed, the agreed reservation price serves as the basis for that booking. If you later request changes—such as modifications to the dates, apartment type, number of guests, or additional…

To ensure that you are paying Naboya House safely, follow these guidelines: Payment Process Use the official booking/payment process or the bank/payment details provided through our verified reservation communication…

For bookings and guest services, we may collect the following personal information: Names Contact details Identification information Date of birth Reservation dates Apartment type Payment references Special requests and…

Yes, a bank transfer is an accepted payment method. Please use only the bank details provided through our official booking or payment communication. Additionally, include any required booking reference so we can…

After you click "Book Now," you will proceed to the reservation and checkout process. During this process, you will: Review your stay. Provide the required guest and contact information. Confirm any available offers or…

Do not assume that a long-stay discount has been applied until you see it in the booking quotation or receive confirmation from us. Our website advertises discounts of up to 20% for month-long or longer stays, but the…

To find the most current apartment prices and availability, please use the Apartments/availability pages with your actual dates and guest count. Prices, availability, and offers can change frequently, so the live…

For the smoothest and most secure arrival, please arrange your reservation before coming to the property. If you need a same-day booking, call us or use the online availability search first. Please note that we do not…

No commercial use should be assumed from an ordinary accommodation booking. If you intend to use the apartment for commercial catering, please contact us in advance. Additional approval or a different arrangement may be…

Requesting Special Arrangements Special setups, such as flowers, balloons, or a romantic arrangement, may be possible with advance notice and approval. To facilitate your request, please provide us with the following…

Yes, our apartments are suitable for couples and special occasions. If you would like a particular setup, decoration, or service, please contact us before booking. This will allow us to confirm what can be arranged and…