The currency selector helps international and local guests view rates in a convenient currency. Current display options include NGN, USD, and EUR. The checkout/payment screen determines the amount and currency that is…

Food delivery can be coordinated without turning the property into a visitor venue. Delivery personnel must follow our access and security instructions and should not be treated as social visitors or given private guest…

If you expect a late arrival, please contact us in advance with your booking details and expected arrival time. This allows us to confirm the correct access and check-in arrangements, and helps avoid your reservation…

The deposit is refundable after checkout, once the apartment has been inspected and there is no damage or other valid charges to deduct. The exact timing of the release or refund can depend on how the deposit was…

Yes, you can pay by card when you arrive. Our terms allow for on-premises card or ATM payment, with the amount due settled at check-in, provided that this option has been arranged for your booking. Please note that your…

If your promotion code does not work, please follow these steps: Check Your Code Ensure that the code is entered exactly as provided. Verify that your dates and apartment meet the offer conditions. Contact Us If the…

To determine whether an apartment is available, use the availability search feature. Enter your exact check-in date, check-out date, and the number of guests. Please note that availability is date-specific; therefore…

Yes, you can book directly from an apartment page. Each apartment detail page includes a booking form where you can select your check-in and check-out dates, the number of adults and children, and the number of…

After you click "Book Now," you will proceed to the reservation and checkout process. During this process, you will: Review your stay. Provide the required guest and contact information. Confirm any available offers or…

To search for availability, you will need the following information: Your intended check-in date Your intended check-out date Number of adults Number of children Number of apartments required Accurate guest numbers are…

Yes, you can request a quote. Our contact page includes an enquiry form where you can provide your name, email, address, phone number, and subject. For the most accurate quote, please include the following details…

The pool hours are not published on the public website. To find out the current operating hours and any temporary maintenance restrictions, please ask our team at check-in or contact us before your stay. Related…

If you lose something at the pool or bar, please notify our team immediately. Provide a description of the item and the location where you last saw it. We will check the relevant area and lost-property information, but…

Normal personal equipment may be accepted if it can be stored safely without damaging the apartment or obstructing access. For large or unusual equipment, please contact us before your arrival. Related articles What is…

No public luggage size limit is published for ordinary guest stays. If you are arriving with unusually large equipment, many suitcases, or commercial materials, please contact us before your arrival. This will allow us…

Yes, you can make a last-minute booking by phone. Call +234 815 757 7615 with your travel dates, guest count, and preferred apartment. We will confirm what is available and explain the payment and check-in steps…

We do not provide casual walk-in access to the property or shared facilities. If you need a same-day stay, please check availability online or contact us first so that a proper reservation can be confirmed before you…

The public apartment pages list a minibar in certain residences; however, they do not specify that all contents are complimentary. If the charge for any item is unclear, please ask us or check the in-apartment price…

The final rate for your booking can depend on several factors, including the apartment type, dates, occupancy, and booking configuration. It is important to enter the correct number of adults and children before…

We expect the booking summary and reservation conditions to clearly display the amount due along with any applicable charges. Please note that separate items such as a refundable damage/security deposit, late…