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130 results for "contact"

01
08.2026
Do you accept corporate bookings?
Yes, we accept corporate bookings. Our apartments are designed for leading corporations and discerning guests, making them suitable for executives, project teams, and longer assignments. For multi-apartment, recurring…
51
02
08.2026
How do I complain after my stay?
How to File a Complaint After Your Stay If you would like to file a complaint after your stay, please contact us with the following information: Your booking name Your stay dates A clear explanation of the issue Any…
19
03
08.2026
What should I do if I leave an item behind?
If you leave an item behind, please contact us as soon as possible. Provide your booking name, stay dates, apartment number, and a clear description of the item. We will check with the relevant team and inform you if it…
19
04
08.2026
Is there a concierge?
We offer front-desk assistance, 24/7 online support, and tour consultancy instead of a separate concierge service. Please contact us with your needs, and we will inform you how we can assist. Related articles Do all…
21
05
08.2026
What should I do if I am charged but do not receive a booking confirmation?
If you are charged but do not receive a booking confirmation, please follow these steps: Keep the transaction reference. Contact us immediately with your name, email, and intended stay dates. We will verify the payment…
23
06
08.2026
What should I do if my online payment fails?
If your online payment fails, do not repeatedly submit the payment without first checking whether an earlier attempt was successful. Review the payment result and check your email for any notifications. If the status is…
25
07
08.2026
What should I do if I do not receive my booking confirmation?
If you do not receive your booking confirmation, please follow these steps: Check Your Email First, check your email's spam or junk folder. Additionally, confirm that you used the correct email address during the…
24
08
08.2026
Is online support available 24/7?
Our apartment pages list 24/7 online support. For urgent property matters during your stay, please use the contact information or instructions provided with your reservation so we can respond appropriately. Related…
19
09
08.2026
Is there front desk assistance?
Yes, front desk assistance is listed among our apartment amenities. We also provide online guest support. Please contact us if you need help before or during your stay. Related articles Do all apartments have kitchens?…
19
10
08.2026
Can I request a quote?
Yes, you can request a quote. Our contact page includes an enquiry form where you can provide your name, email, address, phone number, and subject. For the most accurate quote, please include the following details…
52
11
08.2026
What is your phone number?
Our customer contact number is +234 815 757 7615. Related articles What is Naboya House Serviced Apartments? What type of accommodation do you offer? Is Naboya House suitable for business travellers? Is Naboya House…
41
12
08.2026
Do you provide printing or business-center services?
A dedicated business center is not listed as a standard facility. If you need printing or another specific business service, please contact us, and we will inform you about the assistance that is available. Related…
39
13
08.2026
Do you have a spa?
A spa is not listed as a standard facility at Naboya House on the current website. If you would like general recommendations for nearby wellness services, please contact us. Related articles Do all apartments have…
43
14
08.2026
Do you have a gym?
A gym is not listed among our current public property services. If fitness facilities are important to you, please contact us for current information or nearby recommendations. Related articles Do all apartments have…
37
15
08.2026
Are children allowed in the gaming zone?
The website lists a gaming zone but does not provide a universal age rule for every game or activity. It is important that children are supervised at all times, and any specific equipment restrictions must be followed…
39
16
08.2026
What should I do if I lose something at the pool or bar?
If you lose something at the pool or bar, please notify our team immediately. Provide a description of the item and the location where you last saw it. We will check the relevant area and lost-property information, but…
25
17
08.2026
Can I leave valuables in my car?
We recommend not leaving valuables unattended in any vehicle. Our Terms state that guests are responsible for personal belongings and vehicles, even though private parking and a secured environment are provided. Related…
28
18
08.2026
Can I make a last-minute booking by phone?
Yes, you can make a last-minute booking by phone. Call +234 815 757 7615 with your travel dates, guest count, and preferred apartment. We will confirm what is available and explain the payment and check-in steps…
26
19
08.2026
Can I book at the front desk?
For the smoothest and most secure arrival, please arrange your reservation before coming to the property. If you need a same-day booking, call us or use the online availability search first. Please note that we do not…
28
20
08.2026
Do you accept walk-in guests?
We do not provide casual walk-in access to the property or shared facilities. If you need a same-day stay, please check availability online or contact us first so that a proper reservation can be confirmed before you…
34
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