If you leave an item behind, please contact us as soon as possible. Provide your booking name, stay dates, apartment number, and a clear description of the item. We will check with the relevant team and inform you if it…

For bookings and guest services, we may collect the following personal information: Names Contact details Identification information Date of birth Reservation dates Apartment type Payment references Special requests and…

If you are charged but do not receive a booking confirmation, please follow these steps: Keep the transaction reference. Contact us immediately with your name, email, and intended stay dates. We will verify the payment…

If your online payment fails, do not repeatedly submit the payment without first checking whether an earlier attempt was successful. Review the payment result and check your email for any notifications. If the status is…

For an extended stay, executive placement, or corporate accommodation requirement, please contact us with the following details: Dates of stay Number of guests Preferred apartment Expected length of stay We will review…

If your promotion code does not work, please follow these steps: Check Your Code Ensure that the code is entered exactly as provided. Verify that your dates and apartment meet the offer conditions. Contact Us If the…

Our apartment pages display nightly rates. The final price for your stay depends on the selected dates, availability, applicable offers or discounts, currency, and any charges shown during checkout. Always rely on the…

Yes, you can extend your stay if the apartment remains available. Please contact us as early as possible before your scheduled checkout. An extension is not guaranteed until we confirm the additional dates and any…

Yes, you can book from the Offers page. This page displays available apartment offers and booking actions. Always review the final dates, apartment details, guest information, price, and any promotional conditions…

Yes, you can search for more than one apartment. The availability search allows you to specify the number of apartments required, in addition to the number of adults and children. Please note that the availability for…

If you do not receive your booking confirmation, please follow these steps: Check Your Email First, check your email's spam or junk folder. Additionally, confirm that you used the correct email address during the…

After you click "Check Availability," we use the selected dates and guest requirements to display accommodation options that can be booked for your stay. From there, you can compare apartment descriptions and amenities…

To search for availability, you will need the following information: Your intended check-in date Your intended check-out date Number of adults Number of children Number of apartments required Accurate guest numbers are…

Yes, we offer tour consultancy as one of our advertised services. We can provide general guidance for guests interested in local sightseeing or excursions. Please contact us with your interests and dates so we can…

When considering the best apartment for a family, the Naboya Prestige Family Suite stands out as the largest family-focused option. This suite features four bedrooms, each with its own private en-suite bathroom. For…

For a solo guest, our Premium Studio Apartment is usually the most compact luxury option. However, the Premier One-Bedroom offers additional separation between the bedroom and living space. The best choice ultimately…

Available Apartments at Naboya House We currently offer four types of accommodation: Premium Studio Apartment Premier One-Bedroom Apartment The Grand Jewel Residence Naboya Prestige Family Suite Availability depends on…

Yes, you can request a quote. Our contact page includes an enquiry form where you can provide your name, email, address, phone number, and subject. For the most accurate quote, please include the following details…

Yes, our serviced apartments are designed for both short and extended stays. If you are planning a longer stay, please contact us with your dates, the number of guests, and your preferred apartment. We will assist you…