We use secure payment providers such as Paystack, and our Privacy Policy states that we do not store full card numbers on our own servers. Always complete payment through the official checkout/payment process and…

Yes, we accept major card payments through Paystack for secure online transactions. Please complete your card payment only through the official payment step associated with your reservation. Related articles Do you…

No, we do not store full card numbers on our servers. Our Privacy Policy clearly states that payment processors handle card data. We only retain the transaction information necessary for booking, auditing, and…

Yes, you can pay by card when you arrive. Our terms allow for on-premises card or ATM payment, with the amount due settled at check-in, provided that this option has been arranged for your booking. Please note that your…

Accepted Payment Methods We accept major card payments through Paystack, as well as on-premises ATM/card payments and bank transfers. Please note that cash is not accepted as a payment method for accommodations, in…

We accept major cards through Paystack. However, the success of an international card transaction can depend on the issuing bank, card settings, and payment provider rules. If your card is declined, please contact your…

No. For your security, do not send full card numbers, PINs, CVVs, or one-time passwords through email, chat, or the contact form. Instead, use the secure payment page or an approved on-premises payment process. Related…

If you suspect payment fraud, it is important to take immediate action. Please follow these steps: Notify us immediately. Contact your bank or card issuer. Do not share your One-Time Passwords (OTPs), Personal…

If your online payment fails, do not repeatedly submit the payment without first checking whether an earlier attempt was successful. Review the payment result and check your email for any notifications. If the status is…

Third-party payment may be possible, but it can require additional verification for fraud prevention. If the cardholder will not be one of the guests, please contact us before making the payment. We will inform you of…

Our published policy is to return eligible refunds to the original payment method. If the original method is no longer usable, please contact us so we can review the situation securely, rather than sending replacement…

No, we do not accept cash for accommodation payments. Our current terms state that accommodation payments must be made by card or bank transfer. Cash payments are not accepted. If a refundable security or damage deposit…

To ensure that you are paying Naboya House safely, follow these guidelines: Payment Process Use the official booking/payment process or the bank/payment details provided through our verified reservation communication…

The amount and timing of payment are specified when you make your reservation. According to our Terms, a booking is confirmed only after the required deposit or full payment has been made. If an on-premises card option…

An on-premises ATM or card option is listed among our accepted payment methods, but it must be part of the arrangement for your reservation. Since bookings are generally confirmed after the required deposit or full…

Our Terms state that eligible refunds are processed to the original payment method within about 5–10 business days. After we process a refund, the exact posting time can also depend on your bank or card provider…

When contacting support about a booking, please provide the following information: Your name Your booking email Check-in and check-out dates Apartment name Booking or payment reference (if available) For your security…