Loading help center
Help CenterHelp Center
Home
A Apartments Everything in Apartments. Browse all
T The Grand Jewel Residence P Premier One-Bedroom P Premium Studio P Prestige Family Suite
Contact Help Center
Book Now
Please enter a search term
Help Center

45 results for "privacy"

01
08.2026
How long does a privacy request take?
Our Privacy Policy states that we respond to data requests within a reasonable timeframe, typically about 30 days. However, complex or legally restricted requests may require additional handling. Additionally, we may…
34
02
08.2026
Why is Naboya House good for guests who value privacy?
Naboya House offers a unique combination of private apartment living within a restricted environment exclusively for lodgers. This means that there are no ordinary day visitors, public pool users, walk-in bar patrons…
37
03
08.2026
What is the “Perfect Place in Benin” article about?
The article focuses on the aspects of our experience that many guests value most: privacy, silence, and security. It explains our lodgers-only access approach, the quiet environment, controlled entrance, CCTV coverage…
23
04
08.2026
Why do you restrict visitors?
We restrict outside access because privacy, peace, and security are central to the Naboya House experience. Limiting the property to registered lodgers reduces unannounced traffic, protects the quiet atmosphere, and…
22
05
08.2026
Does Naboya House allow day visitors?
No, Naboya House does not allow day visitors. We operate a registered-lodgers-only environment. The swimming pool, outdoor bar, gardens, sitting areas, and accommodation are reserved exclusively for guests who are…
16
06
08.2026
Can I ask housekeeping not to enter?
Yes, you can request that housekeeping not enter your apartment on a particular day for privacy reasons. Daily housekeeping is part of our service; however, we will coordinate access reasonably while still meeting any…
36
07
08.2026
Can I receive packages at Naboya House during my stay?
Package delivery is not a guaranteed front-desk service and must adhere to our privacy and security controls. Please contact us before sending a package so we can confirm whether it can be accepted and provide the…
30
08
08.2026
Can I receive a guest or business visitor during the day?
No day visitors or outside guests are permitted under our current lodgers-only policy. This applies even to short visits, as we prioritize the privacy, quiet, and security of the property for registered occupants…
22
09
08.2026
What information should I provide when contacting support about a booking?
When contacting support about a booking, please provide the following information: Your name Your booking email Check-in and check-out dates Apartment name Booking or payment reference (if available) For your security…
33
10
08.2026
Will the booking website work if I disable all cookies?
Some strictly necessary cookies support navigation, secure account areas, and booking forms. Blocking these cookies can prevent parts of the site from functioning correctly. If you want more privacy while retaining…
23
11
08.2026
Can I ask to see or correct my personal data?
Yes. Our Privacy Policy states that guests may request access to, correction of, or deletion of personal data by contacting info@naboyahouse.com. We also allow guests to opt out of marketing communications. Related…
35
12
08.2026
How do I create a Naboya House account?
To create a Naboya House account, follow these steps: Open the registration page. Provide your first name, last name, email address, password, and password confirmation. Agree to the Terms and Privacy Policy before…
41
13
08.2026
How often is the apartment cleaned?
Daily cleaning and housekeeping are part of our advertised serviced-apartment offering. If you do not want housekeeping at a particular time, please inform the team so we can respect your privacy, where operationally…
29
14
08.2026
Do you store my full card number?
No, we do not store full card numbers on our servers. Our Privacy Policy clearly states that payment processors handle card data. We only retain the transaction information necessary for booking, auditing, and…
27
15
08.2026
Is online card payment secure?
We use secure payment providers such as Paystack, and our Privacy Policy states that we do not store full card numbers on our own servers. Always complete payment through the official checkout/payment process and…
22
16
08.2026
Is the Family Suite suitable for executives as well as families?
Yes, the four-bedroom Family Suite is suitable for both family and executive stays. It features separate bedrooms, en-suite bathrooms, living areas, a kitchen, and a secure GRA location. This setup makes it ideal for…
21
17
08.2026
Does every bedroom in the Family Suite have its own bathroom?
Yes, the Family Suite features a private en-suite bathroom for each bedroom. This design enhances privacy for families, executives, and groups sharing the residence. Related articles Which apartment is best for a…
19
18
08.2026
What is Naboya House Serviced Apartments?
Naboya House is a luxury serviced-apartment property located in GRA, Benin City. It is designed for guests who seek the comfort, privacy, and space of a residence, combined with hotel-style support and services. We…
37
19
08.2026
Are the shared areas open to the public during events or festivals?
No, the shared areas are not open to the public during events or festivals. Our standard policy is that the pool, outdoor bar, gardens, and shared areas are reserved for registered lodgers only, even when the city is…
40
20
08.2026
Do you publish travel and hospitality articles?
Yes, our News section publishes articles about Naboya House, our apartments, privacy and quiet, luxury living in Benin City, local experiences, and reasons guests choose serviced apartments for business, family, or…
52
  1. 1
  2. 2
  3. 3
Next ›
Browse by Category
Accommodations Find details about our various accommodation options →
Amenities Learn about the amenities available in our apartments → Business Travellers Discover services tailored for business travellers → Couples Explore apartment options ideal for couples → Families Find family-friendly accommodation details → Largest Apartment Identify the largest apartment available → Solo Travel Find suitable apartments for solo travellers →
Booking Find information on how to make and manage your bookings →
Check-In Find information on check-in procedures and requirements →
Check-Out Learn about check-out policies and options available →
Contact Get assistance for any unanswered questions →
Location Get information about our location and accessibility →
Payment Understand payment processes and issues →
Pricing Learn about pricing, discounts, and payment methods →
Privacy Review our privacy practices and data collection →
Security Learn about security measures and access at properties →
Terms Understand the terms and conditions related to your stay →
News and updates Product news, releases and changes. →
Announcements Company updates and announcements. →

©2026 Naboya House. All right reserved.

Terms of usPrivacy Environmental Policy