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12 results for "rules"

01
08.2026
What happens if a guest breaks the house rules?
Serious or repeated breaches of our Terms can result in action up to and including eviction without a refund. Guests are responsible for their conduct, their occupants, and any damage or disturbance caused during their…
28
02
08.2026
What are the noise rules?
We protect a quiet atmosphere throughout the property. Loud music, shouting, parties, excessive gatherings, or any behavior that disturbs other guests or the surrounding residential environment is not permitted. This…
27
03
08.2026
Can I bring alcohol?
Normal lawful personal consumption of alcohol is subject to our guest conduct and safety rules. We also operate an outdoor poolside bar. Guests must avoid disturbances, illegal activities, property damage, or unsafe…
38
04
08.2026
Can I use the swimming pool after checkout?
Facility access is tied to your stay and the property rules. Do not assume that pool access continues after checkout. If you need to remain on the property after your reservation ends, please ask our team for…
23
05
08.2026
Can I receive corporate visitors during an extended stay?
Visitors are subject to security, occupancy, and conduct rules, regardless of the length of their stay. For recurring business visitors or meetings, please discuss the arrangements with us in advance. Related articles…
37
06
08.2026
What if I cancel because of an emergency?
If you need to cancel your reservation due to an emergency, please contact us as soon as possible and explain your situation. The standard cancellation rules will still apply unless we agree otherwise. However, early…
24
07
08.2026
Can I share my door or access code with visitors?
Do not share any private access credentials beyond the occupants or persons specifically authorized under the reservation. Guest access must follow property security rules. If a legitimate visitor needs assistance…
22
08
08.2026
Can I use the pool if I book any apartment?
The swimming pool is advertised as a property service and is listed on the apartment amenity pages. Access to the pool is subject to property rules, maintenance, and any temporary operating restrictions. Related…
19
09
08.2026
Can I bring my own food and drinks?
Yes, you can bring your own food and drinks for normal personal use, subject to our property rules and lawful conduct. Our apartments include kitchens and refrigerators, making self-catering convenient. Please avoid…
23
10
08.2026
Can I smoke inside the apartment?
No. Smoking is strictly prohibited inside our apartments. Guests may use designated outdoor smoking areas where available, while respecting other guests and property rules. Related articles What is Naboya House Serviced…
25
11
08.2026
Do you accept international cards?
We accept major cards through Paystack. However, the success of an international card transaction can depend on the issuing bank, card settings, and payment provider rules. If your card is declined, please contact your…
35
12
08.2026
Do you have a swimming pool?
Yes, a swimming pool is one of our core property amenities and is also listed on our apartment pages. Pool availability and operating arrangements may be subject to maintenance or property rules. Please speak with our…
33
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